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Effects of Emotional Labor, Somatic Symptoms, and Emotional Support on Quality of Life among Middle-aged Female Workers

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KMID : 0367020150270050537
ÀüÇØ¿Á:Jeon Hae-Ok
±ÇÀ¯¸²:Kweon Yoo-Rim

Abstract

Purpose : The purpose of this study was to examine the effects of emotional labor, somatic symptoms, and emotional support on quality of life among middle-aged women workers.

Methods : The study design was a descriptive survey research. Data were collected from October 2013 to January 2014 in Korea. A self-reported questionnaire was administerd in a convenience sample of 264 middle aged women in various working places. The survey included socio-demographic and job-related factors, and the questionnaires about emotional labor, somatic symptoms, emotional support, and quality of life. Data were analyzed using descriptive statistics, t-test, ANOVA, pearson¡¯s correlation coefficient, and stepwise multiple regression.

Results : Stepwise multiple regression showed that somatic symptoms had the greatest effect on quality of life (¥â=-1.65, p<.001), followed by emotional support (¥â=0.67, p<.001), and job satisfaction (¥â=3.98, p<.001). And these variables accounted for 52% of quality of life among middle-aged women workers (F=97.14, p<.001).

Conclusion : These results suggest for clinical nurses to take somatic symptoms, emotional support, and job satisfaction into special account in order to improve the middle aged women worker¡¯s quality of life. Ultimately, a health promotion program focusing on these influential variables in workplace need to be developed for the given population.
KeyWords
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Health, Middle aged, Social-psychology, Social-support, Working-women
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed